If you wish to cancel your membership, please let us know at least seven days before your next payment is due.

If a payment goes through unexpectedly or you have concerns about a recent payment, please get in touch with the support team at hello@flown.com or click the chat icon on our website.

For memberships or purchases made within the last seven days, we will actively consider your refund request. If it’s been more than a week but less than 30 days since your purchase, refunds are reviewed on a case-by-case basis.

All refunds are issued at FLOWN's discretion, as outlined in our member agreement.