# FLOWN Help Centre > Help center for FLOWN ## Privacy Policy and Membership Agreement - [Privacy Policy](https://help.flown.com/en/articles/5030755-privacy-policy.md): This Privacy Policy aims to give you information on how FLOWN collects and processes your personal data. - [Membership Agreement](https://help.flown.com/en/articles/5020535-membership-agreement.md): The terms you agree to when you become a FLOWN member - [Fleets Terms & Conditions](https://help.flown.com/en/articles/8637427-fleets-terms-conditions.md) - [FLOWN+ Terms & Conditions](https://help.flown.com/en/articles/9357033-flown-terms-conditions.md) - [Community Guidelines](https://help.flown.com/en/articles/9680794-community-guidelines.md) ## FLOWN membership - [What membership options do you offer?](https://help.flown.com/en/articles/8264144-what-membership-options-do-you-offer.md): Explore membership options with FLOWN - [Can I pay my membership in instalments?](https://help.flown.com/en/articles/8264164-can-i-pay-my-membership-in-instalments.md) - [How do I request a refund?](https://help.flown.com/en/articles/8333334-how-do-i-request-a-refund.md) - [Do you have a referral program?](https://help.flown.com/en/articles/8333297-do-you-have-a-referral-program.md) - [How do I cancel my subscription or deactivate my account?](https://help.flown.com/en/articles/8264397-how-do-i-cancel-my-subscription-or-deactivate-my-account.md) - [How do I change my billing method?](https://help.flown.com/en/articles/8264187-how-do-i-change-my-billing-method.md) - [How do I upgrade my membership?](https://help.flown.com/en/articles/8333296-how-do-i-upgrade-my-membership.md) - [Can I pause my membership?](https://help.flown.com/en/articles/8333357-can-i-pause-my-membership.md) - [How do I change my name or email address?](https://help.flown.com/en/articles/8264390-how-do-i-change-my-name-or-email-address.md) - [How do I reset my password?](https://help.flown.com/en/articles/8264378-how-do-i-reset-my-password.md) - [Do you offer a student discount?](https://help.flown.com/en/articles/8264240-do-you-offer-a-student-discount.md) - [Do you offer disability support? \(ADHD, mental or physical health\)](https://help.flown.com/en/articles/8264268-do-you-offer-disability-support-adhd-mental-or-physical-health.md) ## FLOWN sessions - [What is body doubling?](https://help.flown.com/en/articles/8333363-what-is-body-doubling.md) - [What is 'Deep Work'?](https://help.flown.com/en/articles/8333364-what-is-deep-work.md) - [What is a focus session?](https://help.flown.com/en/articles/8264403-what-is-a-focus-session.md) - [Do you offer coaching?](https://help.flown.com/en/articles/8333373-do-you-offer-coaching.md) - [How to report or remove a FLOWN member from a session](https://help.flown.com/en/articles/9909974-how-to-report-or-remove-a-flown-member-from-a-session.md) - [How do I book a focus session?](https://help.flown.com/en/articles/8333313-how-do-i-book-a-focus-session.md) - [What sessions do you offer?](https://help.flown.com/en/articles/8264493-what-sessions-do-you-offer.md) - [Can I leave a focus session halfway through?](https://help.flown.com/en/articles/8333336-can-i-leave-a-focus-session-halfway-through.md) - [How do I rejoin a focus session?](https://help.flown.com/en/articles/8333308-how-do-i-rejoin-a-focus-session.md) - [How do I cancel a focus session?](https://help.flown.com/en/articles/8333355-how-do-i-cancel-a-focus-session.md) - [Do I have to have my camera on?](https://help.flown.com/en/articles/8264534-do-i-have-to-have-my-camera-on.md) - [What can I \(and can’t I\) do in a focus session?](https://help.flown.com/en/articles/8264533-what-can-i-and-can-t-i-do-in-a-focus-session.md) - [Does FLOWN offer accountability groups?](https://help.flown.com/en/articles/8333374-does-flown-offer-accountability-groups.md) - [Does the FLOWN calendar recognise my time zone?](https://help.flown.com/en/articles/8575694-does-the-flown-calendar-recognise-my-time-zone.md) - [What if I don’t see a session that fits my schedule?](https://help.flown.com/en/articles/12321573-what-if-i-don-t-see-a-session-that-fits-my-schedule.md) - [Follower notifications](https://help.flown.com/en/articles/9739860-follower-notifications.md) - [Help! I can't get into a focus session or the Drop-In](https://help.flown.com/en/articles/8389497-help-i-can-t-get-into-a-focus-session-or-the-drop-in.md) - [Can I join a focus session late or after the start time?](https://help.flown.com/en/articles/8575690-can-i-join-a-focus-session-late-or-after-the-start-time.md) - [How do I install the FLOWN web app?](https://help.flown.com/en/articles/8333343-how-do-i-install-the-flown-web-app.md) - [Can I invite a friend to a session?](https://help.flown.com/en/articles/8333387-can-i-invite-a-friend-to-a-session.md) - [How can I submit feedback on a session?](https://help.flown.com/en/articles/8333339-how-can-i-submit-feedback-on-a-session.md) - [How do I unsubscribe from an iCal feed?](https://help.flown.com/en/articles/7223249-how-do-i-unsubscribe-from-an-ical-feed.md) - [Bluetooth headphones music distortion in a Drop-In session](https://help.flown.com/en/articles/8975912-bluetooth-headphones-music-distortion-in-a-drop-in-session.md) - [How can I direct another member to support for mental health or crisis situations?](https://help.flown.com/en/articles/10116229-how-can-i-direct-another-member-to-support-for-mental-health-or-crisis-situations.md) ## Community Sessions - [Can I host a session if this is my first time hosting?](https://help.flown.com/en/articles/8178535-can-i-host-a-session-if-this-is-my-first-time-hosting.md) - [Can I create a private or 1-1 session?](https://help.flown.com/en/articles/8178661-can-i-create-a-private-or-1-1-session.md) - [How do I invite others to join my session?](https://help.flown.com/en/articles/8178546-how-do-i-invite-others-to-join-my-session.md) - [Where can I share my session link?](https://help.flown.com/en/articles/8178671-where-can-i-share-my-session-link.md) - [Can I edit or cancel a session I'm hosting?](https://help.flown.com/en/articles/8178552-can-i-edit-or-cancel-a-session-i-m-hosting.md) - [How do I share my screen?](https://help.flown.com/en/articles/8178611-how-do-i-share-my-screen.md) - [How do I broadcast my music?](https://help.flown.com/en/articles/8178641-how-do-i-broadcast-my-music.md) - [What should I do if a participant in my Session is disruptive?](https://help.flown.com/en/articles/8178597-what-should-i-do-if-a-participant-in-my-session-is-disruptive.md) - [Can I get support from FLOWN while hosting a session?](https://help.flown.com/en/articles/8178572-can-i-get-support-from-flown-while-hosting-a-session.md) - [How do Waitlists and Waiting rooms work?](https://help.flown.com/en/articles/10365800-how-do-waitlists-and-waiting-rooms-work.md) - [How to use the breakout rooms feature](https://help.flown.com/en/articles/14704257-how-to-use-the-breakout-rooms-feature.md) - [How to create a Community Session](https://help.flown.com/en/articles/15959212-how-to-create-a-community-session.md): Learn how to create, customize and publish your own community sessions on FLOWN, from quick fixed-format sessions to fully customized agendas. - [Using the FLOWN Space session interface](https://help.flown.com/en/articles/16107843-using-the-flown-space-session-interface.md): Learn how to navigate the FLOWN session interface and access the tools available while hosting or participating in a session. - [Handling challenges in your Community Session](https://help.flown.com/en/articles/16217681-handling-challenges-in-your-community-session.md): Practical guidance for setting boundaries, welcoming participants, maintaining focus and responding confidently when your session needs a little extra support. - [How to be a great Community Host](https://help.flown.com/en/articles/16198434-how-to-be-a-great-community-host.md): Learn how to host a great FLOWN Community Session, from welcoming participants and creating an inclusive space to developing your own hosting style and learning from FLOWN facilitators. - [Can I rejoin a session I am hosting or participating in if I get disconnected?](https://help.flown.com/en/articles/8178683-can-i-rejoin-a-session-i-am-hosting-or-participating-in-if-i-get-disconnected.md) - [How can I remove audio echo or feedback during a session?](https://help.flown.com/en/articles/8178691-how-can-i-remove-audio-echo-or-feedback-during-a-session.md) - [What can I do if my camera keeps freezing or the video stream is slow?](https://help.flown.com/en/articles/8178701-what-can-i-do-if-my-camera-keeps-freezing-or-the-video-stream-is-slow.md) - [Why won't my camera or audio won’t connect?](https://help.flown.com/en/articles/8178727-why-won-t-my-camera-or-audio-won-t-connect.md) - [How do I check if my internet connection is stable enough for a Community Session?](https://help.flown.com/en/articles/8178768-how-do-i-check-if-my-internet-connection-is-stable-enough-for-a-community-session.md) - [Camera not working in a session](https://help.flown.com/en/articles/13832464-camera-not-working-in-a-session.md) - [How do I join a Community Session?](https://help.flown.com/en/articles/8178782-how-do-i-join-a-community-session.md) - [I can’t attend a session, how do I cancel?](https://help.flown.com/en/articles/8178790-i-can-t-attend-a-session-how-do-i-cancel.md) - [What happens if the host doesn't show up?](https://help.flown.com/en/articles/8178802-what-happens-if-the-host-doesn-t-show-up.md) - [Can I connect with other participants after the session?](https://help.flown.com/en/articles/8178819-can-i-connect-with-other-participants-after-the-session.md) - [How to use Google Chrome closed captions](https://help.flown.com/en/articles/9761377-how-to-use-google-chrome-closed-captions.md)